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FAQ & Help Center

Shipping Questions

Order ships within 1-2 business days. Once your order ships, you will receive tracking information to track your order and confirm delivery date.
All orders are processed and fulfilled Monday through Friday (excludes holidays and weekends).


Order over $50 (after discount applied), shipping to 48 contiguous states (including District of Columbia) ship for FREE.

Order of $50 or less (after discount applied), shipping to 48 contiguous states (including District of Columbia) ship at a flat $4.99.


All orders shipping to Alaska or Hawaii will be subject to calculated shipping rates at checkout. 



We ship to the 48 continental United States and also Alaska and Hawaii. We currently do not ship to Puerto Rico, Samoa, Virgin Islands, Northern Mariana Islands, Guam, APO/FPO/DPO Military, or internationally at this time. Stay tuned! 

Order ships via UPS/Fedex/USPS

Please use the tracking number to check the shipment status and confirm delivery date via the carrier website. If you still need help, please contact us with your order number and shipping address and we’ll ensure that you are taken care of.

At the moment, we don’t ship directly to Canada but you can buy our products in stores near you, please check our store locator for further details.

Product Questions

Yes! Our products are gluten & grain free and are made in a dedicated gluten free facility.

Yes! Our products are keto friendly and have low net carbs.

Yes! Please consult a health professional to ensure our products align with your specific diet, but all our products have low net carbs.

Vegetable Fiber is the fiber portion of 100% natural vegetables that is extracted and ground into powder. They are off-white or brown in color (depending on the vegetable used). It is a GMO free, natural, and clean label ingredient.

Net carbs are calculated by taking Total Carbs (minus) dietary fiber=NET carbs.

All our products are shelf stable. Store in a cool and dry place.

Yes! Sign up for our newsletter on our website and be the first to know about all deals and special offers. 

Don’t care about emails? Follow our Instagram and Facebook page to get updates and find out about any deals or offers.

General Questions

Our products are available online and in-store. Please use our store locator to find them in a store near you or you can also request us at your local store!

Yes, you can! Here's our retail request form. If you take this into your local store as a potential shopper, it should help ensure our products become available in your local store soon. 

You can become a retailer and receive more information by contacting us via wholesale inquiry.

Yes, we do. Please apply for our affiliate program and we will get back to you as soon as possible. 

Ordering

Click the orange “add to cart” buttons on any store page to put items in your virtual cart and check out.

Shop products here

We accept all major debit /credit cards: Visa®, MasterCard®, American Express®, Discover® as well as Paypal, Google Pay, and Apple Pay. 

Shop with confidence, your payment is secure. To keep your shopping with us safe, our checkout process is SSL protected and provides an encrypted, secure connection between our site and your computer, so your payment information stays private. We use only secure and reputable payment processors.

If you’d like to cancel your order, please email us. Orders can only be cancelled before they are processed for shipment.

Website or other support

Use the icon in the top right corner of any store page to log in, or just click here.

Please send queries through our contact form for support.

You can contact us by filling out this form or by emailing us directly at hello@dalsfoods.com.